LockedDiscussion interactions are currently paused.Buying & SellingChevronRightIconBuyingChevronRightIconLive ChatDo they still have the live chat programme on ebay? Ive been going round in circles trying to find it gypsy_flowerchild2209View listingsPosted 12 years ago·Last reply 2 years ago 5 commentsComment Newestzelly888·12 years agoView listingsSeems to have disappeared phorum_junkie*·12 years agoView listingsIt is still there under Customer Support > Contact ebay tab > Choose from Buying, Selling or My account > choose the option closest to what you want then you will get the contact options of phone, chat or email zelly888·12 years agoView listingsTried that before I answered OPs query and guess what it just had an email option no live chat paulibeverlyhills·2 years agoView listingsCorrect. eBay c.s. sent me an email explaining an eBay situation.Said to contact back if I had further comments. Wrote a reply and twicereceived message saying LIVE not available. Went to Help &Support,only could talk to bot, or seems like a bot. Asked for phone call. Replywas to send email & wait 24-48 hours for response.So where prior youcould get a c.s. to phone you, this option appears to be diminishing. Perhapsthey are running lean & don't have enough live people to respond to volume.Not good situation, but maybe this is just temporary & will clear--let's hope. sandypebbles·2 years agoView listingsIt is over ten years since the person you are replying to asked I hope they are not still waiting And no, 24-48 hours is the scripted response to everything as,Ed by anyone
zelly888
·12 years agoSeems to have disappeared
phorum_junkie*
·12 years agoIt is still there under Customer Support > Contact ebay tab > Choose from Buying, Selling or My account > choose the option closest to what you want then you will get the contact options of phone, chat or email
zelly888
·12 years agoTried that before I answered OPs query and guess what it just had an email option no live chat
paulibeverlyhills
·2 years agoCorrect. eBay c.s. sent me an email explaining an eBay situation.
Said to contact back if I had further comments. Wrote a reply and twice
received message saying LIVE not available. Went to Help &Support,
only could talk to bot, or seems like a bot. Asked for phone call. Reply
was to send email & wait 24-48 hours for response.So where prior you
could get a c.s. to phone you, this option appears to be diminishing. Perhaps
they are running lean & don't have enough live people to respond to volume.
Not good situation, but maybe this is just temporary & will clear--let's hope.
sandypebbles
·2 years agoIt is over ten years since the person you are replying to asked
I hope they are not still waiting
And no, 24-48 hours is the scripted response to everything as,Ed by anyone