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    Live Chat

    Do they still have the live chat programme on ebay? Ive been going round in circles trying to find it 

    gypsy_flowerchild
    gypsy_flowerchild
    2209View listings
    Posted 12 years ago·Last reply 2 years ago
                                           
             
    5 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    zelly888

    zelly888

    ·12 years ago
    View listings

    Seems to have disappeared

                                           
    phorum_junkie*

    phorum_junkie*

    ·12 years ago
    View listings

    It is still there under Customer Support > Contact ebay tab > Choose from Buying, Selling or My account > choose the option closest to what you want then you will get the contact options of phone, chat or email

                                           
    zelly888

    zelly888

    ·12 years ago
    View listings

    Tried that before I answered OPs query and guess what it just had an email option no live chat

                                           
    paulibeverlyhills

    paulibeverlyhills

    ·2 years ago
    View listings

    Correct. eBay c.s. sent me an email explaining an eBay situation.

    Said to contact back if I had further comments. Wrote a reply and twice

    received message saying LIVE not available. Went to Help &Support,

    only could talk to bot, or seems like a bot. Asked for phone call. Reply

    was to send email & wait 24-48 hours for response.So where prior you

    could get a c.s. to phone you, this option appears to be diminishing. Perhaps

    they are running lean & don't have enough live people to respond to volume.

    Not good situation, but maybe this is just temporary & will clear--let's hope.

                                           
    sandypebbles

    sandypebbles

    ·2 years ago
    View listings

    It is over ten years since the person you are replying to asked

     

    I hope they are not still waiting

     

    And no, 24-48 hours is the scripted response to everything as,Ed by anyone

                                           
                                                                                     
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