Lost Item
I ordered something on Ebay three weeks ago. It still hasn't arrived. Seller
has provided a tracking number. I contacted seller, who told me she is "not having any luck with Aust Post". Where do I go from here, please?
3 comments
I ordered something on Ebay three weeks ago. It still hasn't arrived. Seller
has provided a tracking number. I contacted seller, who told me she is "not having any luck with Aust Post". Where do I go from here, please?
sandypebbles
·8 months agoIt depends what the latest estimated delivery date was
If it is no more than 30 days, open and follow through with an item not received dispute
What does the tracking show?
river_daisy
OP8 months agoThank you, Sandy
. The tracking is blank.
sandypebbles
·8 months agoYou need to open the item not received dispute before it is too late to do so (no more than 30 days past the latest estimated delivery date)
If the seller contacts you after opening the dispute and asks you to close it and they will refund/send another. don't listen, because they won't and you will not be able to open another dispute