Missing goods - Chef upright stove Item ID: 167580706122 Order number: 16-13208-58503
Missing goods - Chef upright stove Item ID: 167580706122 Order number: 16-13208-58503, ordered 18.06.25. Ebay online missing goods system is useless as it says it cannot find this order in their system to action assistance yet we have an order confirmation. Now been 6 weeks - have an occupied house and no stove!
3 comments
*casey*
·1 year agoYou only have 30 days from the last estimated delivery date to open an item not received claim through eBay's Money Back Guarantee and looking at the listing, I think you may have just missed that by a day or two - hope I'm wrong
https://www.ebay.com.au/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210
If it's not in your purchase history, did you purchase as a guest ?
https://www.ebay.com.au/help/buying/refunds-returns-buying/guest-returns?id=4065
Or through social media ?
https://www.ebay.com.au/help/account/signing-account/signing-account?id=4189#section4
You have 180 days from payment date to file an item not received claim with Paypal, if you paid that way.
Or you could try a chargeback through your bank
pnc75
·1 year agoYou need to open an item not received case immediately.
sandypebbles
·1 year agoWell over a month ago, so what was the estimated delivery date?
How long did you wait before attempting to do anything?
Have you changed the drop down menu in your purchase history?
Have you communicated with the seller?
Did you buy on this account or as a guest?
Seems very sus that the same seller has sold the same stove twice and the photos are lifted from another site
Screams scam
How did you pay? (pay pal, bank deposit? credit card?)