No response from Seller
Summary: The discussion revolves around a lack of response from a seller. Multiple participants, including ljcav0, express their frustration about the issue, but the content of their messages is unavailable. Despite the discussion encompassing several posts and responses, there is no detailed information about the resolutions or actions taken to address the problem. The conversation reflects a scenario where participants attempt to address or share grievances about the seller’s non-responsiveness.
The Seller is not responding to any of my 3 emails re Giantz 65CC Pole Chainsaw Petrol Saw Chain Tree Pruner Extended Spark Plug 5 M AU $170.97. I think it kay be a false listing or scam
8 comments
*casey*
·1 year agoRed flags everywhere on the seller's listings.
If you haven't already purchased, I highly recommend you don't
springyzone
·1 year agoDo you mean emails or messages through the ebay system? Some people use the terms interchangeably but they are 2 very different things.
If you mean you have sent 3 messages via ebay messages and have had no response to any of them, that is a giant red flag, move on, don't buy from them.
Any reputable seller on ebay would get back to you within 24-48 hours to at least answer one of your messages. If they don't respond to a potential sale, then imagine if you bought the item and had a problem, do you think they would respond and give you good service? Not a hope.
You can report a listing to ebay if you think it is a scam or a problem with seller.
Personally, I wouldn't buy that sort of product on ebay anyway, as you'll no doubt want a warranty and the warranties offered on ebay are usually worthless, can't be enforced. Buy froma proper shop.
sandypebbles
·1 year agoI would not be responding to emails either, communication is suppose to be via eBay messages only
You are also not allowed to name and shame on the forum
If you have bought the item, and there is a problem, spamming the seller will do nothing
You need to open and follow through with the appropriate dispute, within the time limit
If you have not bought it, then don't buy it
Nothing other members can do if you have not done what you need to do
springyzone
·1 year agoIf you want to report a listing, this isn't the place. This is a message board for the general public, we are not ebay.
davewil1964
·1 year agoIf you want advice from other members you will need to provide relevant information.
Did you actually order it? If not, the seller has no obligation to respond to numerous emails. I wouldn't.
Have you received it? If not, open an Item Not Received Case, if that is an option.
Did you receive it and it was not what was advertised? If so open a Not as Described case. Noting that as described, but not what you expected doesn't count.
So many questions I know, but you are seeking help from other members even after violating board policies re naming other members.
I realise you've only been a member of eBay for 20+ years, so might not have got your head around how eBay works.
padi*0409
·1 year agoIf you're concerned then don't but from them, they show no completed listings so there's a red flag.
Giantz are very poor quality anyway, you'd be better of going with a trusted power tool from Husqvarna or Stihl.
davewil1964
·1 year agoI would recommend Stihl
padi*0409
·1 year agoYep, most of my stuff is Stihl as well, with a couple of Huskies thrown in for good measure.