Bought an electric item. Ebay and the vendor will not reply or chat about ANY warranties offered In fact, eBay's last message to be was the vendor is their best and there will be no issue blah blah blah and keep lines open. 5 months later lines open and none of these people vendor or ebay keeps an open channel. WARRANTY does not live in Ebay. The overseas sellers are protected by ebay and there is no way to contact them, and Ebay WILL NOT help. Lies is all I can say from Ebay customer service. S...

Everything you say is correct in that ebay will not step in to enforce warranties.And warranties offered in ebay ads are usually worthless.I'm not saying they are never honoured, but it can be a very fraught process & I've never read of it happening with a Chinese product. Ebay's advice to you was rubbish. You don't 'keep lines open'.You say the product was dead on arrival. That's not a warranty issue. Well, it would be if you bought from an Australian store. You could march right back...

no warranty offered | Buying

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