Passing the buck! | Buying

paul.jarvie · 2025-07-18T05:31:13.948000Z

Bought an item ( still in warranty) worked for a period of time. EBay sent out a warning for this product which then stopped working. contacted seller from eBay. They got a different company to send us a video to “fix it”. Which didn’t address the problem now seller won’t respond. contacted eBay to help, they say they can’t due to privacy laws and was told to contact the payment service to get refund contacted payment service who can’t help with dispute because timeframe has passed. so if the seller won’t respond how do I do a warranty claim!!!

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