policies
Ebay can go on about policies but yet when i try to report i get no where amazing how a seller can send you stuff bought from AMAZON AUSTRALIA and the happy little seller sends you a amazonaustralia.com.au stating the order from AMAZON!!! TWO! at that each bar of soap sent in a separate parcel , TWICE!!!!! this was sent along with : A gift for you
Naveed Jatt . OH how wonderful E bay stated they will look into it !!! BA HAHAHA , what a joke the so called seller had bought this soap from AMAZON and he only paid $7 odd for them , i paid $13 odd each !
try to contact e bay ? OH NO NO that does not happen does it, try to find "BREACH OF POLCISEE" in the happy little half cooked pages of it. no chance of that is there
here is the code on the AMAZON order SDYHbk?CSVx
good on you Ebay some POLCISEE you have,
countessalmirena
·2 years agoI wouldn’t be happy receiving an item from a third party when I’d ordered from a specific seller. There is a whole range of issues that come into play here, including privacy of information.
According to my research at http://www.winkwinkunrealstats.org.au/3rdparty_buysat.php, 99.023% of buyers who purchased from eBay sellers who breached the relevant policy in this way were “highly disgruntled”, while 0.7% were “inflamed to such fury that they tracked down the seller/s concerned and punched them on the nose”. The remaining buyers declined to participate.
(The above is merely a whimsy.)
Sellers who dropship are responsible for knowing the relevant policies and not lazily ignoring them. This sort of order fulfilment is not permitted on eBay … und damit basta!
gutterpunkz05
·2 years ago$20.00 for a tin of soup, but you get free postage, now thats a bargain I can pass up.
countessalmirena
·2 years agoSpringyzone, the seller has actually gone against eBay policy in this…
From https://www.ebay.com.au/help/selling/shipping-items/setting-shipping-options/drop-shipping?id=4176
❝Drop shipping is permitted on eBay, provided you have pre-purchased the stock and comply with the guidelines in our Third-party fulfilment policy. For example, listing an item on eBay and then purchasing the item from another retailer or marketplace that sends it directly to your customer is not allowed.❞
eBay specifically mentions Amazon in the Third part fulfilment policy page (https://www.ebay.com.au/help/policies/selling-policies/third-party-fulfilment-policy?id=4718 )
❝Sellers must not:
OP, you can report the seller for this, as it’s clearly a policy breach.
springyzone
·2 years agoThere's no denying your seller was a bit of an idiot, if he elected to get your item sent to you directly from Amazon. Maybe he's penny pinching and trying to save on the postage, but for sure, he would have been better to have it delivered directly to him, then reboxed it and sent it out.
That way, you would not know where he bought it or what he paid for it.
But the thing is, when you are buying on ebay, you are not buying from ebay. You're buying from a seller who is using ebay as a site to sell their stuff.
I must admit, I'd be pretty annoyed too if I so easily discovered someone had sold me something and then they just ordered from Amazon and I had paid twice the price. No one likes to be made to feel a fool.
Most sellers on ebay don't do this, they obviously get their stock from somewhere but not usually Amazon. A few years back, I read about a seller who did the same thing with K mart though. I think it was kmart, maybe Target. I forget. But some buyers got upset at paying a lot over the odds for a hall table or whatever it was.
It's not breaking ebay policy as far as I know, because every seller has to get their stock from somewhere.
If I were you, I'd complain to the seller and I'd give neg feedback. Be very factual, just say your items arrived in a bag stating the order was from Amazon and you noticed the seller had charged you double what he paid on Amazon.
Then in future google the stuff you want to buy first because honestly, ebay isn't always the cheapest place. You really have to check.
gutterpunkz05
·2 years agoDefinitely a breach of the third party fulfillment policy, don,t understand how the OP is having difficulty reporting the seller, as it is an extremely simple process. However if the OP is expecting ebay to converse with them, or advise them what action is taken against the seller, then they will be waiting till hell freezes over.
sugar249
·2 years agospringyzone
·2 years agoWell, sugar, from what I can gather from the others here, it seems it is against policy to actually directly send an item through a 3rd party.
I am presuming that had the seller just bought a stack of these items, delivered to his home & then resold them from there, he would have been fine because everyone has to get stock from somewhere.
I have to admit, and as you probably gathered anyway, I find 3rd party fulfillment worthy of a negative, and I am pleasantly surprised to find it is against ebay policy. I think a seller who operates like this is taking a big risk. Maybe I have it pictured wrong but how it seems to work is that the seller is selling something he doesn't have & has not even ordered as yet. Then when someone buys, he orders from K mart, Amazon or wherever and has the item directly sent to the customer. That sounds pretty risky to me. What if they are out of stock? What if prices have gone up?
I do realise that sellers have to sell at a profit so no, I don't think your buyers should necessarily be giving you a neg, not if they receive the item they ordered and paid for. The difference to me is you are doing the work, you or someone working for you is no doubt packing and posting the items. That's the case for just about everything I buy on ebay.
Plus I bet you don't leave invoices for the original price in with the items you sell. How stupid would that be?
I'd be mightily ticked off if some seller played me for a fool and sent me something direct from Amazon.
I know you find this illogical but just let me warn you this is how 99% of buyers would feel. Very annoyed. The seller deserves a neg because he is a prize idiot & maybe a Darwin award as well as I can't think of a much faster way to kill his business.
sugar249
·2 years agoCan you show me the study and survey which states 99% of buyers. Just making up figures for you own benefit. LOL
springyzone
·2 years ago😀Sure, I made the figure up, but I actually think I may have underestimated it.😁
Do you (or Dave for that matter) really think most buyers wouldn't be confused and a bit annoyed to order something from a seller on ebay and then receive a box from Amazon, complete with the cheaper invoice?
It just doesn't seem like a good business practice to me.
You've seen how bleeting reacted. Bleeting felt scammed. He or she is just incandescent with rage. A while back when a seller tried this same tactic using Kmart, similar reaction from the buyer who posted here.
That's twice I have read of it, and so far, 100% negative reaction. People don't like to feel they were conned a bit and that's how most people would feel. The degree of annoyance anger would vary but I can't think of anyone (that i know, at least) who would actually be happy.
More to the point though, it seems this is against ebay policy, so it really should not be happening.
As Bleeting said, she may as well buy direct from Amazon. I also imagine the last thing the executives would want would be ebay purchases arriving to a customer's home in an Amazon box. Not a good look.
*sons_n_daughters*
·2 years agoThe thing is, buyers need to shop around to get the best price. If it's cheaper from Amazon, buy it from there. If it's cheaper from KMart, buy it from there. It's not the seller's fault someone can't hit the buy button quick enough. Obviously the buyer was happy with that price or they wouldn't have hit buy.
paper-jack
·2 years agoI usually search online for an item I want and then go to the best seller. I don't start with ebay but may end up here. However a while back I bought some boxes on ebay because I couldn't find them elsewhere. When they arrived the seller had included a business card with their website details. So the next time I wanted some of the same I looked at their website first - more expensive than those they had listed on ebay. So it is worth the effort to do some research and occasionally reveals the unexpected.
sugar249
·2 years agoLOL. I love this answer, and yes you are right 100% have bleeted about it. But as we all no its only the people who bleet that come to forums and say something, you never see someone come on and say good things.
Now to use your argument and I will make up some numbers, but here goes
Using a 2021 stat there were 12 million visitors to Ebay Australia a month, now realistically lets say only 10% made a purchase, thats still 1.2million per month.
So multiply that out for say this year, and we have had 2 bleeting people, so I guess that means 99.999999999999999999999999999999999999% of people are happy, a more accurate figure than bleeting on a forum,
springyzone
·2 years ago😅 Nope, incorrect I am afraid. The majority of sellers don't do the sales through a 3rd party.
Do you?
We've had plenty of newbies come onto the boards in the last year with whinges, haven't we? But usually about other aspects of the sale.
And I guess it comes down, too, to the fact if a seller does sell that way, it is apparently against ebay policy so ebay should do something about it. Ebay itself must think it is a whinge-worthy act.
Not buying stock from Amazon per se, but the breach of the 3rd party fulfillment policy.
PS I just had a thought. (I sometimes do) Here we are at the OK corral, me on one side saying 99% of buyers wouldn't be impressed with 3rd party fulfillment, especially when they get an invoice showing a 50% cheaper price.
On the other side you, saying 99.9999 etc% would be very happy.
The truth is out there somewhere I guess, between the two.
Realistically though, what % of buyers do you think would be happy? They may not come to the forum, they might just vote with their feet. But what % do you think would be really be happy?
davewil1964
·2 years agoor Dave for that matter
I can't find any record of me or any other Dave posting on this thread , so which pseudonym are you trying to out?
sugar249
·2 years agoI think it's because you had the audacity to like one of my comments. Such a naughty person
domino-710
·2 years agoHave to give this one a total - heads up - LOLOLOL
kh-jean
·2 years agoHi everyone,
This discussion has gotten a bit heated. Please remember that, while it is fine to disagree with others, discussion should always remain friendly and respectful as required by the Community Guidelines.
Thank you for your cooperation.
sugar249
·2 years agoNot sure if you realise most sellers of new product on Ebay, purchase it from somewhere else, to be onsold at a higher price. I do it myself, in my case a wholesaler, but nothing wrong with them getting product from Amazon or any other platform to onsell if people are prepared to buy it.
It all comes down to due diligence, if you are after a bar of soap shop around to see where it is cheapest and buy from there. As an example most little corner stores buy a heap of product from large supermarkets (when on special) than onsell to the consumer at a considerable markup. Nothing wrong with that.
Not sure what you are Bleeting about.
And PS name calling because you don't agree with a response is a reflection on you.
daydreams_12
·2 years agoAm not sure why you are complaining. What difference where the seller obtained the item they are selling. It is very slack on the part of the seller for sure.
Please show a little more decency to fellow members on these boards. The member you have replied to is not "little pebbles" as you call them. Sandy pebbles is a long time member and with a great deal of knowledge. If you want to be a smartie, try it on the seller.
twyngwyn
·2 years agoThird-party fulfilment policy | eBay
Anonymous User
OP2 years agoyou can send all the info of third party and go on with it as much as you7 want , i would HATE to be your accountant, problem being : ? WHERE IS THE INVOICE FROM E BAY ? oh, i did not get one ? where did i buy this from ? was it AMAZON ,
or was i logged in to E BAY? was i not ?
i really do not care about where it comes from , other sellers can send invoices , from E BAY why can not this seller ? it is a breach, and as far as i am concerned , i will leave e bay and may as well BUY OFF AMAZON ,
i am getting sick and tired of the scammers on E BAY ,
Anonymous User
OP2 years agooh yes the EE was intended. some FAIR TRADING they hold .
can only expect TROLLS on forums can we ?
its not the money oh sandy what ever , it is the fact e bay was used and is and would be a breach of policy .
but you go on now do not worry about it little pebbles,
sandypebbles
·2 years agoSays the person who can't abide by forum policy and posts here as if they are talking to eBay employees
Whose choice was it to pay that amount?
So you want to pay $13 each, then go at look what the seller paid and want to complain about it after the fact?
Maybe eBay have zero idea what 'polcisee' is
You can't be too upset when you have not left the seller neg feedback
Anonymous User
OP2 years agoYEP here we go now , :IT IS NOT THE MONEY I REALLY CARE ABOUT IT IS THE TWO INVOICES FRON AMAZON got it now ? .....little pebbles. if i want to buy off AMAZON then i would go to it BUT IT IS E BAY!!! why should i buy off e bay and get AMAZON invoices? but oh poor little pebbles don't get eh ?
NO E BAY INVOICE WAS THERE. who did i buy it from now little pebbles ?
twyngwyn
·2 years agofrom 2021
Sellers Buzz about Amazon Drop-Shipping Policy Announcement - EcommerceBytes
sandypebbles
·2 years agoGrow up sweetheart
Can't handle factual replies so you have a tantrum
Well done