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    Refund

    Summary: La discusión se centra en el tema de un reembolso. sweet_sugars inicia la conversación, pero no proporciona ningún detalle en su publicación inicial. sugar249, michellebartley, y djavusydney participan también, sin embargo, ninguno de ellos ofrece una descripción del problema o el progreso relacionado con el reembolso. La falta de contenido detallado en las respuestas sugiere que no se llegó a una resolución ni a un entendimiento claro del asunto tratado.

    Last month an item I purchased didn’t meet authenticity pass, eBay gave me 2 options… full refund or go ahead with purchase. I chose full refund. I purchased through Afterpay, 2 payments have been made , 2 are still waiting to be deducted. 
    after 4 weeks back and forth with eBay , and the worst customer service, eBay told me to call them every day!… they have said the refund has been made and on their end says successful. 
    no money has been refunded and I still owe money to Afterpay.  I have contacted bank. 
    what can I do please help you as over $200 purchase. 

    sweet_sugars
    sweet_sugars
    657View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    5 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    djavusydney

    djavusydney

    ·2 years ago
    View listings

    Not sure why you mentioned dealing with eBay - you meant the seller directly? Did you ever contact seller?

                                           
    michellebartley

    michellebartley

    ·2 years ago
    View listings

    If you get stuck you can go to the Financial Ombudsman, they have helped me on a few occasions, and you can submit a complaint online.

                                           
    sugar249

    sugar249

    ·2 years ago
    View listings

    Have you maybe changed bank accounts from what Ebay have listed?  And it is going to an old account.  Just a thought

                                           
    sweet_sugars

    sweet_sugars

    OP2 years ago
    View listings

    Yes I have checked as I thought it might be the case. At first it was old card, I put a new one in, they said it’s successfully refunded. 

                                           
    gutterpunkz05

    gutterpunkz05

    ·2 years ago
    View listings

    From memory, he refund goes to afterpay, as to what happens from there you will need to contact afterpay.

                                           
                                                                                     
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