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    Refund to a different creditcard or account

    Dear Ebay Community,

     

    I recently purchased an item on behalf of a family member and they paid on their creditcard using my Ebay account but their delivery address. Their creditcard was recently updated and they have a new card. The item had to be returned so I am wondering where the refund will end up? Please help as the seller said to Ask Ebay about the refund?????

    floon2727
    floon2727
    67View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    sandypebbles

    sandypebbles

    ·2 years ago
    View listings

    To add

     

    I'd usually say have your family member contact their bank and ask what can be done

     

    But I'm not sure if it would work if they bought through your eBay account

     

    Did they link the old card to your account?

     

    And is it still there or did they remove it after buying? 

                                           
    sandypebbles

    sandypebbles

    ·2 years ago
    View listings

    Have you asked eBay?

     

     

    As far as I am aware, refunds go back to the funding source

     

    No idea where it will end up if the correct details are'nt on file

     

    It's not the seller's responsibility in any case

                                           
                                                                                     
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