Report of Fake Product Purchased on eBay | Buying

ar-933046 · 2025-01-21T12:36:39.054000Z

I am writing to report a serious issue regarding a counterfeit product I purchased on eBay. Below are the purchase details: Order Date: October 17, 2024 Order Total: AUD 19.88 I recently purchased the same product from a reputable pharmacy retail showroom and discovered that the one I received through eBay was fake. The counterfeit product appears to be a cheap cream packaged convincingly to mimic the original Cerave brand. After using the eBay-purchased product for the past two months, I began developing serious health issues. This prompted me to verify its authenticity, which confirmed my suspicion of it being counterfeit. This situation has raised concerns not only for my health but also for the safety of other buyers, as I noticed a large number of similar products being sold by this seller. I kindly request that eBay investigates this matter urgently, contacts the seller, and takes appropriate action to prevent further sales of such counterfeit products. if you require any additonal info please do let me know. Please inform me of the actions eBay will take to address this issue and ensure such incidents do not recur. I look forward to your prompt response. Thank you for your attention to this matter.

Discussions

Report of Fake Product Purchased on eBay | Buying | eBay Australia