Returned item but no refund
Summary: La discusión gira en torno a un problema con la devolución de un artículo y la falta de reembolso, iniciado por bigted19. Aunque hay varias respuestas de diferentes participantes como twyngwyn, sandypebbles, springyzone, y otros, ninguno de los mensajes proporciona detalles específicos sobre lo que se discutió o las posibles soluciones al problema del reembolso. No se llega a una conclusión clara ni hay información sobre alguna resolución tomada.
Hi, recently purchased a gutter cleaner, but when i received it the fitting to the pressure washer was the wrong type. Tried to find an adapter, even a new washer, but none of the known brands has this fitting. I contacted the seller, and even though it was outside the mandated return time, they agreed for me to return it and they would issue a refund. Over a month and no refund, just being fobbed off. Is there any recourse thru Ebay to get my money back?
bigted19
OP2 years agoThank you to all. In discussions with PayPal as to a possible resolution.
springyzone
·2 years agoThat's you best bet. Remember to add all the tracking details and a copy of the messages you were sent.
the-other-burt65
·2 years agoAs others have mentioned, you are not too late. Open a claim (item not received) and if possible upload documentation of email exchange between you and the seller as proof...
Normally, after a few days, Ebay will refund your original purchase price...
Ebay is pretty good for this kind of situations...
sandypebbles
·2 years agoThey can't
They did receive it and it was not the right fit
Plus it has been longer than 30 days
the-other-burt65
·2 years agoYes you can. Done it before...
There is also a phone number to contact Ebay directly if you need...
davewil1964
·2 years agoAfter more than the 30 day window? I doubt it.
gutterpunkz05
·2 years agoSo you committed fraud by falsely claiming you did not receive an item, and ebay fell for it. Welcome to the list.
Ebay will not allow any claim outside the 30 day time limit.
bigted19
OP2 years agoRead the post! I received the item, sent it back, but not refunded as promised. No fraud there that I can see!
*casey*
·2 years ago"Read the post! "
If you read the post properly, you'll see it wasn't directed at you.
@gutterpunkz05
In response to the-other-burt65
gutterpunkz05
·2 years agoI did read the post, correctly, and replied to the comments made by T-O-B,
sandypebbles
·2 years agoRead who the reply was to
It was in reply to the member who suggested you should do that
bigted19
OP2 years agoMy apologies to the original poster. I did read it incorrectly.
the-other-burt65
·2 years agoSo, the vendor has the money and the package now returned...
By me claiming that I didn't receive it, what fraud is that?
Not that really matters now... The issue was resolved by phone with Ebay and I couldn't care less what the rest here think that it is, or it is not possible...
domino-710
·2 years agoWhat actually are you missing here - you advise to open an item not received case.
From the OP :
Hi, recently purchased a gutter cleaner, but when i received it the fitting to the pressure washer was the wrong type.
??
the-other-burt65
·2 years agoIt must be hard...
gutterpunkz05
·2 years agoYou claim to have received and item and then claimed that you did not receive it, that is fraud everyday of the week in any jurisdiction, I hope no one is silly enough to follow your lead.
padi*0409
·2 years agoI imagine they are probably being added to a fair number of BBLs for that GP.
Edit. I do hope nobody reports this thread to Paypal...............
springyzone
·2 years agoThe seller is not going to refund you.
Open a paypal claim.
sandypebbles
·2 years agoAs you said yourself, it was outside the time limit , so no, nothing you can do through eBay
twyngwyn
·2 years agodid you pay by PayPal?
bigted19
OP2 years agoyes i did, but no refund yet.
twyngwyn
·2 years agoyou have 180 days to claim through PayPal.....you are outside the limits for eBay (30 days)
just upload tracking for return via PP
padi*0409
·2 years agoEven though you paid by Paypal, any refund will go back to the funding source.