Returns | Buying | eBay Australia

peterb8395 · 2025-06-05T21:45:18.154000Z

I purchased a Sock Slider , but when I assembled a two part rod, it split. So I contacted the seller and demanded a refund. The seller sent me a form with return address details. I packed the article and presented it at the post office with the return form on 26/05/2025. The staff were familiar with this kind of return and gave me a receipt with a tracking number on it. As of today 06/06/2025, I have not received any further information or refund from the seller. I have tried to convey this information to eBay at least ten times but am always transferred to an A I chat that is not capable of answering my specific question. The eBay algorithm demands I commence the return by today or they will drop the case. I have no idea how I can convey my case to it.

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