seller 'cannot find' my item! | Buying

karingrace · 2024-06-25T02:49:50.287000Z

24 hours after I buy some vintage cards and book set with a credit card, the seller emails me to tell me she 'cannot find' the book and offers me another item. It's too late to cancel the order of course.I am upset. I have reported her to the eBay bot who may restrict her activity, but how can I get through to an agent or get my refund? I have to wait 30 days?If anyone can advise how this works, I would be grateful.

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seller 'cannot find' my item! | Buying | eBay Australia