Seller did not disclose defect on electrical item and won't accept return | Buying

rockerob · 2024-10-10T16:33:33.934000Z

Hi, i just brought a Datavideo TLM-170 from Australian seller,https://www.ebay.com/itm/116336324808Seller advertised asDatavideo TLM-170V 17.3" ScopeView Production Monitor'Was NOT a ScopeView, older modelSeller added link for specs - wrong modelhttps://www.avlfx.com/category/product/4618-datavideo-tlm-170v-17-3-scopeview-production-monitor-desktop-style/category_pathway-240'Lead me to believe it was better modelI was going to let it slide as i was happy to buy a 17" monitor with SDI input for my video rack.During testing i found the SDI input to be defective, SDI NOT working properly-bad image Seller won't accept return, i can't start a return claim and i can't contact a real person on ebay to explain in plain english that iv'e been defrauded, while the assistant has me in a endless loop and spruking the 'eBay Money Back Guarantee.Loosing money on a tool i can't use just sent me backwards and making me sick, not much faith in buying through ebay again.Australian consumer protection? need some links to shout too pleaseMe 1700+ feedback, what do i know....

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Seller did not disclose defect on electrical item and won't accept return | Buying | eBay Australia