Seller has only refunded the item cost, not the postage cost | Buying

aurheaki · 2025-10-17T02:35:42.719000Z

Purchased a book, got sent something else with a page showing it was meant for someone else. Contacted the seller about it. Seller has refunded the item cost but not the postage (international postage). Have contacted the seller about it but they haven’t responded.Went round in circles getting nowhere with the eBay ‘help’, when I tried to lodge a return claim, it wouldn’t let me as the seller has supposedly given me a full refund. How do I get the postage back?

Discussions

Seller has only refunded the item cost, not the postage cost | Buying | eBay Australia