Seller not responding... | Buying

soozjon · 2026-06-01T07:59:45.212000Z

I placed an order on 15th May and had a notification that my order had been delivered on 27th May. On opening the small parcel, I found that it is not what I had ordered ie a piece of camping equipment but instead I received a bag of Lego pieces (just a smidge different). It took three messages to the seller before I heard back from them requesting a clear photo of the delivery. I sent that immediately. I have had no correspondence from them since then. It is now 6 days and I have in total written 6 messages. I have asked if there was an issue at their end, ie illness etc but I am hearing nothing back. This is the first time I have ever had such a drawn out issue. Surely it should have been handled quicker and I still do not know when or if I will ever receive my order. The seller has a good reputation (until now) and a long association with eBay. What's your thoughts? Thanks...

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