Seller refuses to send item, how will it affect me? | Buying

mkryan01 · 2014-09-30T15:01:16.955000Z

I recently bought about 8 items off a seller and they immidiately sent me a message saying that they refused to send me the items, so I shouldn't bother paying. I obviously told the seller all their obligations and such, but they didn't budge so I contacted eBay. Essentially they told me that if the seller refused to send the items I should leave negative feedback and move on, and if I get an "unpaid item" strike they would remove it because they have the messages between the seller and I recorded. What I'm unsure about, is that there are 8 items total, and if cases are opened for all 8 items as "unpaid item cases" (they were extremely rude and refused to cancel the transaction, so I wouldn't be surprised) would I have time to contact eBay and notify them of the situation? Or would my account just be suspended for "not paying" for 8 items before I could do anything about it. Moreover, would eBay even listen or do anything about i? I've never had an "unpaid item" strike so I have no idea what the process is. Has anyone else had a similar experience? Thanks.

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Seller refuses to send item, how will it affect me? | Buying | eBay Australia