sellers not having to answer questions | Buying

timtamjunkie29 · 2014-01-17T05:40:35.200000Z

I wanted to know why sellers are allowed to choose "this seller is unable to answer questions" option? If someone is selling something, shouldn't it be mandatory that they have to be available to answer questions about their items? If the seller is not contactable then surely the buyer is greatly increasing the chance that they may need to make a 'not as described" claim in the future? To me its just antisocial and arrogant. If they are unable to answer any questions then they should not sell until they are in a position to answer them. Particularly if the seller is selling items that are listed as second-hand or used! I would assume that as a buyer if there was any issue- (even minor) with the item then the seller would have refund all postage back and forth- as obviously the buyer will not have been able to check anything!( and therefore is working on assumptions) personally I wouldn't buy from a person who has chosen that option. I would like to know why ebay offers this at all?

Discussions

sellers not having to answer questions | Buying | eBay Australia