Sellers pretending items are licated in Australia!
Summary: roann13 expressed frustration with sellers on eBay who mislead customers by claiming their items are located in Australia when they are actually shipped from overseas. The concern is whether this falls under misleading advertising, which could be illegal in Australia. classeekmoto suggested that if sellers are drop shipping, they should clearly state this in their listings. sandypebbles argued that buyers should pay attention to seller feedback and avoid sellers with negative reputations. They emphasized that buyers have the power to choose whom they purchase from and stressed personal responsibility over eBay's monitoring efforts.
I an getting frustrated & lest trusting of Ebay. They need to clamp down on sellers who pretend that their items they are selling are located in Australia but in fact come directly from overseas ! We should be able to get honest details of the item's location before we choose to purchase! Would this be classed as misleading advertising & there illegal in Australia?
mod-jean
·1 month agoHi!
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classeekmoto
·1 month agoPretty simple solution.
If the seller is drop shipping then they must clearly state that in their listing.
sandypebbles
·1 month agoWhat would that solve?
You ignored the terrible feedback these scammers had
You ignored the fact one had terrible feedback AND was registered in China
Buyers like yourself would also ignore if the listing said they are drop shipping, given their God awful feedback from buyers say it over and over and already other red flags to avoid these 'sellers'
If you choose to support garbage sellers, you are going to get from garbage sellers. You are fully in control of who you buy from
And no, nobody here works for eBay
Pretty simple solution
Care who you buy from
*casey*
·11 months agoWith so many online places to shop, buyers are fed up with all the time consuming checks they have to go through on this site to find good sellers and eliminate bad sellers.....and they're leaving.
I wouldn't want to be a new buyer these days.
In regards to Amazon , I can only speak from my own experience of buying with Amazon delivery only.
Search the item you want.
Narrow down the search on the left hand side of the page - easy examples:
Prime - Ships from Australia or
Free Delivery by Amazon
Seller - Amazon AU
Choose the item/s, add to cart, pay, delivered quickly.
All too easy !
(Others' experiences may be different)
However, I detest eBay sellers who break the rules and use Amazon as a dropshipper.
countessalmirena
·11 months agoAustralia only does not mean what you think it means - at least, not on eBay.
Read my post here for full details. https://community.ebay.com.au/t5/Buying/Sellers-lying-as-to-their-location-Why-hasn-t-ebay-done/m-p/2467647#M127021
springyzone
·1 year agoIt's not illegal, there are all sorts of sneaky (though within the rules) ways they can get around it, and often they are in ways that some buyers might not even be aware of.
For instance, many buyers who see an item as located in eg Sydney, assume the seller is located there.
Nope, not necessarily.
If they want to know more, they have to go beyond the ad and do a bit of investigation, clicking on the seller ID till they find where the seller is located.
If the answer is China, you can bet the items are from China, though possibly in a warehouse here.
But you're giving the business to someone overseas.
So it is not illegal but let's be honest here, most buyers don't like it, they don't appreciate it and yes, you are quite right not to put too much trust in ebay itself, you really need to do some digging before you buy, if you intend to buy anything off ebay.
Item location
seller location
feedback
And if things go wrong, go straight into an ebay claim for a refund.
sandypebbles
·1 year agoMe, I'd rather trust the pages of neg feedback other buyers have left such sellers than what eBay may say about them
I check feedback for anything I buy anyway, takes a few seconds and avoids all the problems that happen by not checking feedback
urilabob
·11 months agoYou are right, there are ways to check. _But_ Ebay has access to those ways to check as well. They _could_ make it easy to check. They don't. A fair guess: their profit basically comes from the sellers, they have an incentive _not_ to provide this information. So they don't.
sandypebbles
·11 months agoHow much easier do you want it to be?
It takes one click
ALL the information you could want or need is right there
It sounds like you feel buyers should take no responsibility for their own buying choices
The seller you left neutral feedback for recently , clearly shows they are registered in China, clearly shows their terrible feedback . It was your choice to go ahead and buy a dangerous item from them and leave feedback saying 'protective it ain't'
Of course not, it is potentially deadly piece of junk from a random in China who is not authorised and flogging products that are not up to Australian safety standards
Just looking at random sellers who have left you feedback, again and again you choose to buy from sellers with absolutely terrible feedback, often registered in China or dodgy sellers registered in here and drop shipping from China
Your choices
What do you find 'not easy' to check?
eBay is 99% about the buyer
You have other buyers leaving neg after neg warning other buyers not to deal with certain sellers
You decide who you buy from
Stop supporting dodgy sellers and then saying 'ebay made it too hard to check'
springyzone
·11 months agoEbay could make some things clearer in their ads, for example, seller registration location could be shown under item location.
But I don't think it will be, or not any time soon.
If you look at other sites such as Amazon, you'll notice the same thing there too, but to an even greater extent.
The focus is moving towards showcasing the items rather than the sellers.
On Amazon, the seller's name is in small print to the side, you will not see a feedback % next to the name at all there, and if you wish to see further details about the seller, you'll have to click on their name to check % and feedback.
Nowhere did I see on Amazon any place saying where the seller was located. I assume though that if it is overseas, that will often be obvious in the ad because of the delivery date & the info that sometimes comes up eg this item is being shipped from USA etc
So on any site, you need to do a few of your own checks.
I agree that for new ebay users, they may not always know what extra information is available.
But that's the same on Amazon too.
So, you have to do a few clicks past the ad if you want to see all the information available.
On ebay, it pays to check out the feedback. That is not hidden, it is a very clear link in the ads.
Then check seller location. It is pretty easy, just click the seller name and go where it takes you.
sandypebbles
·1 year agoTotally preventable if you use the features available to you correctly
You could also look where the seller is registered
And look at their feedback to see if they lie about where the post from
So you CAN
roann13
OP11 months agoThis reply is not helpful. I do know how to use eBay correctly. This seller in fact lied to me. Please see my reply to @twyngwyn
The seller was registered inside Australia. I suspect they are drop shipping and the items are coming from overseas. I have shopped on eBay for a long time and I have found this happens regularly! Looking at their feedback does not necessarily give you this information unless you see feedback to says it. I use the search criteria for "item location" and "Australia only" often and have found there are sellers who still sell you items from outside Australia even when using these search criteria.
springyzone
·11 months agoThat's right, but unfortunately ebay doesn't view the terms the same way a lot of buyers might.
Many buyers think it means they are only being shown items from Australia.
In fact, they are being shown items available to Australia.
All it means is you won't be shown things from overseas that the seller will not ship to Australia.
I had no idea of this either till I started reading these boards.
You can't trust ebay in a lot of areas.
They'll praise some very dodgy sellers as some of 'ebay's most reputable sellers'. They'll show you as many items as they possibly can, because that way, you might be tempted to buy.
They will make you work to discover a seller's registration area.
If you want to use ebay, you have to look out for your own interests, as opposed to ebay's (which is to facilitate sales). You need to look at delivery dare range, feedback and seller registration.
I know feedback won't always tell you everything, but sometimes you can pick up trends-are the items often late or the seller won't communicate etc
And this is where you come in. If you buy something advertised as in Aust and it comes from overseas or is late, do you give detailed feedback to warn other buyers? be careful how you word it though so it can't be removed.
sandypebbles
·11 months agoIt is a factual response and how eBay works
Your use of Australia only does not mean what you want it to mean
The feedback page clearly shows where the seller is registered
The comments from other buyers (neg feedback) shows if they seller has lied to others about where an item is sent from
The length of estimated delivery date, if their photos are lifted from other sites and 'odd' prices (such as $14.82 as an example) are also clear, dead giveaways as to if the seller is a drop shipper
twyngwyn
·1 year agoWhen you search ‘Australia only’ you get items that are available to Australian buyers NOT, as everyone supposes, in Australia.
If you want Aussie based items, search by ‘distance’
ambercat16
·1 year agoThe distance search is a little problematic for me in Darwin😎 - if I want to include all of Australia, I would be including a large part of Indonesia and some of China too.
I find checking the estimated postage time is a reasonable indication most of the time (if they don't lie!)
twyngwyn
·1 year agoGranted 🙂
aurheaki
·11 months agosellers will say the item is in Sydney when the order is actually sent from China.
sandypebbles
·11 months agoThe regulars here are well aware
Are you saying the seller in question in your case did not have any neg feedback for doing this?
springyzone
·11 months agoYes, it is very annoying but as others have said, that's why you have to check things out a bit yourself before you buy.
The best indication might be where the seller is registered.
If that is not Australia, be suspicious, be very suspicious.
And go through that feedback, most especially the negatives and neutrals as they will often show a pattern if there are problems.
The other thing to check is the expected delivery date. If the item is in eg Sydney and you're in a big metro area of maybe Sydney or Melb, the delivery date should only be a few days away. If it is showing as 2 weeks away or more, that's a red flag too.
roann13
OP11 months agoI actually asked this seller where the item was coming from because it had taken so long to arrive and they said "Melbourne" but when I received it it had an Australia Post international tracking label on it and when I scanned it, it said that it had been shipped from outside of Australia. Your comment is incorrect - the search criteria on the left hand margin says "Item Location"
davewil1964
·11 months agoYour comment is incorrect - the search criteria on the left hand margin says "Item Location"
The comment is correct.
You have the option to search by distance.
However, seller's country of registration is, or should be, the relevant factor.