I couldn’t agree more, sandy, about the high risk posed by these knock-off battery chargers – and batteries, and electrical/electronic items.

Made in China to spec for a major brand under contract, of which the requirements include meeting Australian regulatory standards, is completely different to made in China by a factory churning out knock-offs, unbranded items, fakes, cheapie rubbish.

I quote from something I posted on another thread:

❝You are taking an enormous risk in buying electronic parts and gear from Hong Kong / China. The goods are highly unlikely to be made to Australian safety standards. Do the items that you're buying have EESS Conformity Certification (CCS)? I suspect not. It's one thing to buy grey goods / parallel imports to save some money (at the risk of possibly having no enforceable warranty), but it's far worse when one buys electric/electronic goods made in the cheapest possible way in factories in China where there isn't any standard comparable to the Australian safety standards, and neither is there any responsibility for the safety of the persons who end up using those goods.

If something goes wrong, you could damage or destroy other (more expensive) goods, damage/destroy your house, injure/kill other people in the vicinity, and suffer injury or loss of life yourself.

If the cause of a fire or other catastrophic event is determined to be electric/electronic goods that you've bought from China, and those goods are shown in the investigation not to meet Australian safety standards, there won't be any insurance cover, either.

[…]

“There are regulations that apply to the supply of electrical equipment and appliances. The requirements set out in the regulations must be followed. A failure to do so is a criminal offence.”

“Regulations and Standards apply to all electrical equipment sold or offered for supply in Australia.    Certain types of equipment are classified as prescribed. These pieces of equipment must go through a certification process which ensures the equipment is compliant to the relevant safety standards before being offered for supply in Australia.”

“Regulatory Compliance Mark (RCM)

Prescribed electrical products must have an RCM on the appliance or an Australian approval number to show that the product has been certified.
This mark is currently recognised by all States and Territories of Australia.”

A couple of other threads that might be worth your reading...

https://community.ebay.com.au/t5/Buying/What-about-the-absolute-lies-on-ebay/m-p/2194690#M95627

https://community.ebay.com.au/t5/Buying/Is-there-anything-I-can-do-if-a-seller-fails-to-honour-a/m-p...❞

@fallingstarmakeawish wrote:

When it suits people they pretend not to know nothing. Disappointed with seller

I have no idea what you bought but if sandy is right and it is something from China that is potentially dangerous, thank your lucky stars the seller has not agreed to sell you something more expensive.

What you have asked to do though is interesting in that I am not quite sure how a seller would manage it on ebay. They may have to cancel your first sale then sell the other item to you. Whether they can just charge more then upgrade to a different item, I don't know. I would have thought they could risk an item not as described claim.

Sometimes a seller might be able to change something to a different size or colour, but changing to a totally different item at a different price might be harder.

But you don't tell us any relevant facts, such as how soon after the sale did you contact the seller?

Once you pay for an item, it is possible a seller could have it wrapped and addressed within hours. I have actually had some items I've bought posted within a couple of hours of buying.

Once something is on its way, it is too late to change things.

It is a shame the seller has not got back to you though, even if only to tell you that a change is not possible.

The seller is required to ship what you purchased, you can request a cancelation of your purchase but the seller is not obliged to cancel the order.

48hrs since you sent the seller a message,  Uhmm!!  maybe they don't operate 24/7  and have enjoyed a lovely weekend.

If it is the seller who last left you feedback, they are selling lethal knock off garbage that the drop ship from China and likely to cause you serious injury or burn your house down

And they have 82% feedback

Unbelievable anyone would be happy to risk their safety and that of those around them by buying such a thing

And then their only concern is the seller didn't reply to a message

No point tagging eBay customer service, eBay rarely read here

Nor are they responsible for your buying choices