systemic issue of sellers manipulating feedback | Buying

btecau · 2025-07-02T08:14:33.428000Z

There seems to be a systemic issue on ebay of sellers manipulating their feedback scores. I have just recently been in a situation again when buying something sold as working on ebay and when i recieve it and plug it in its faulty. the most recent purchase was for a cisco switch it was listed as working with warrenty I plugged it in and its not working properly, no output on the console cable nothing. I looked up the seller online and called them and they said they plug it in power it up and plug network cables in to see if they light up. they then went on to say it was probably a problem with my power. They admitted they don't plug a console cable in or do anything like that yet they sell it as "refurbished" When i bought from them it was because they had 100% feedback however now looking at them on google they have a number of negative reviews on google. So this is a clear case that the feedback is being manipulated by the seller because it is highly unlikely that someone is going to have 100% positive feedback on one platform and the likes of 60% on another arguably harder platform to manipulate. So if ebay is facilitating this manipulation why have a feedback system in place? it is now forcing me to refuse business going forward with sellers who have a 100% feedback score when they have more than lets say 100 sales because it is impossible to please everyone 100% of the time.

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systemic issue of sellers manipulating feedback | Buying | eBay Australia