Hi Ebay, firstly your chatbot is absolutely hopeless! Show me how I can chat to your Accounts team? Secondly, by law, you must provide me with an invoice/receipt which shows exactly what I have paid AND this should match with my bank account. I paid $686.63 for my item, yet you charged/withdrew $707.23 on my bank account. Thirdly, your GST calculation should be 10% and you have charged over 10%. How can I actually speak to EBay (not chat with the hopeless chatbot) ??? Please explain.

You never said “speak to an agent “ … I will try that now. Cheers

Tax invoices issued by EBay do not show surcharges and eBay is charging incorrect GST | Buying

Tax invoices issued by EBay do not show surcharges and eBay is charging incorrect GST | Buying | eBay Australia