Tracking Details
I am trying to get tracking details on the following:
Invoice ID: v2_46a7aa7f-2ca8-4c17-91ad-7112d47f6efb_2_11
Order number: 21-14625-59522
The item was ordered on the 16th May
13 comments
I am trying to get tracking details on the following:
Invoice ID: v2_46a7aa7f-2ca8-4c17-91ad-7112d47f6efb_2_11
Order number: 21-14625-59522
The item was ordered on the 16th May
twyngwyn
·4 months agoWhat is the ITEM number?
sandypebbles
·4 months agoYou will need to contact the seller and request that
Other members here have no way to possibly know
What was the estimated delivery date?
Where is the seller registered?
e_purchasing
·4 months agoI admire your patience . However, if people like this can find their way to a member to member forum, how come they cannot figure out the basic logic of contacting the seller without someone telling them that?
*casey*
·4 months ago"people like this"
han-401154 is a brand new member who only registered an account 2 weeks ago.
Brand new members are welcomed here.
Many new members who come here for help think they're contacting eBay.
If you can't help the OP, why bother posting on this thread just to criticise.
e_purchasing
·4 months agoSorry but new member, old member bears no weight on basic logic.
If I buy something from a shop in Westfield, I get in contact with that shop NOT Westfield - That is basic logic and instances such as the op are no different.
My post was directed to sandypebbles , not to you and certainly not a response to the op as sandypebbles provided the response succinctly.
I like to criticize, apparently you do too. The only difference is that there is validity in my comment / critique rather than pointless attack.
*casey*
·4 months ago"If I buy something from a shop in Westfield, I get in contact with that shop NOT Westfield"
If I buy something from Amazon sold by Seller xxxx, Shipped from Amazon, I get in contact with Amazon
*casey*
·4 months agoIt was the OP's first purchase.
Many new members who may have had experience with AliExpress, Temu, Amazon etc can all see the seller's name but have had their items sent directly from A, T and A .
A new member could be forgiven for thinking that eBay was the same.
twyngwyn
·4 months agoThis is possibly why we’re getting automated f/b…….buyers forget where they’ve bought from….
e_purchasing
·4 months agoIf I buy something from Amazon sold by Seller xxxx, Shipped from Amazon, I get in contact with Amazon
NO! If it is sold by Amazon, you contact Amazon, otherwise you contact seller and unlike Amazon, every eBay item has a large "message" radio button at the top of the page.
Furthermore, finding the eBay forum requires you to navigate to a barely visible hyperlink at the bottom of the eBay page titled "community" (and on the same spread is the link titled "help" which will in fact contact eBay)
If you can find the link to the forum, you can figure out to click the message button on top of the listing to contact the seller
*casey*
·4 months agoYou're making yourself look very bad on this forum.
When you write things like this:
"However, if people like this can find their way to a member to member forum, how come they cannot figure out the basic logic of contacting the seller without someone telling them that?"
Not only is it detrimental to the OP , a brand new member who may have read it, other new members may fear posting here.
That's something I'd hate to happen on our forums.
han-401154
OP4 months agoThank you. I thought I was requesting this from the supplier or ebay and only realised after i had sent it that i had been directed to a community forum.
Cheers
springyzone
·4 months agoDon't worry, it is a reasonably common mistake people make.
But at least now you know we're here. It is a good place to come to ask for help or information.
I have learnt a lot from these forums.
Have you been able to find tracking details?
Just keep in mind that if your item does not arrive by the due date range, you can (and should) open an ebay claim for an item not received and follow it up. Make sure to do it within 30 days though.
Unless a seller can provide a tracking number to ebay and proof of delivery, you should then be able to get a refund.