TV on Ebay described as brand new , unopened and unused but not what i got | Buying

pumi63 · 2024-01-17T19:53:41.356000Z

Around a week ago i bid on an LG 43 ultra smart 2023 LED TV described by the seller as brand new in every sense . I even asked him to confirm this before i made the winning bid so imagine my surprise when i got the goods opened the box to find the TV looked new but the power cord was from a Toshiba TV .Anyway , i carried on set up the TV , powered up the remote and followed the online instructions on TV . I began getting a message ' registering magic remote followed by ' the remote is not supported by this TV .I checked the internet for answers and 3-4 hours later , no joy . I messaged the seller about this followed by other messages that he had ' packed ' the wrong remote as verified by LG !I even asked him to refund the cost of buying the correct remote for sale on Ebay but he has not responded to any of my requests so i have now informed Ebay support about this . I don't want to return the TV but surely Ebay could liase with the seller and arrange a refund for the correct remote . It appears that looking at his selling history another buyer ended up with ' compressed paper ' instead of a TV so i am surprised that Ebay did not take any action .Rant over , thank you all for reading this .

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TV on Ebay described as brand new , unopened and unused but not what i got | Buying | eBay Australia