Unsatisfied seller response | Buying

fj40swb · 2025-03-01T23:23:21.935000Z

I bought 2 canister filters. One was faulty with missing o rings. I notified the seller and they tried to sell me filter attachments that I didnt need. They offered me a $20 refund which I eventually accepted. However, now they wont give me my refund until I change the negative feedback. I believe the negative feedback is justified considering the issue is still not resolved and Ive had to drive 100km to town to purchase parts to make the filter operational. What can I do? Is it worth going to the department of fair trading?

Discussions

Unsatisfied seller response | Buying | eBay Australia