Vendor won't send me a return postage label for a defective item | Buying

57oyster · 2023-12-18T21:49:32.485000Z

I bought an item which is defective. Vendor offered me a refund of 30% and I can keep the faulty item. I refused and lodged a return request through eBay. The vendor is supposed to send me a return label. Vendor has refused to send a return label and now offered me a refund of 50%. I need some advice please. Has anyone experienced this before?

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Vendor won't send me a return postage label for a defective item | Buying | eBay Australia