Vetting out True Australian sellers.
i have a concern re Ebay Australia. So as to support Aussies and small businesses, I will vet Australia only advertisements. I then have to vet out items listed as Australia from those listed primarily from China. To be left with what i am looking for supplied and shipped from Australia with Australian Stock. I find i am consistently being deceived by sellers claiming to be in Sydney, wait 2 weeks shipping (should it actually ship) then call on seller toadvise of late delivery, only to receive a response from an ebay.com.HK address by seller. Then find when it finally does arrive find it to be drop shipped from China. How can i vet out and support true sellers in Australia? My trust in anyone advertising to be in Australia is becoming first Question i am asking and i will just boycott power sellers period as in the last 5 transactions this is exacty what is being done. Loosing faith in comunity standards and honest non deception ads. How do i sort this issue as reporting said sellers seams to be falling on deaf ears? What say you ebay??
mouse_zzr600
OP2 years agojust spent a good bit of time to the ebay help desk personal (not the robot) through the online helpdesk, re this issue, i also asked if they read this forum. Was advised yes and highlighted this scenario to them. They advised i have been more diligent than i really needed to be and have made a case for it. will see the outcome in the coming days weeks if it made any difference. Cheers all for responses.
padi*0409
·2 years agoI very much doubt if anything will change, you have been given the usual "feel good" response from CS.
They are not going to act on the Chinese sellers with bad feedback - they don't have the power to do that.
Just do as the experienced members here have told you.
1. Check feedback and country of registration.
2. DON'T buy from sellers with poor feedback or you can expect problems.
I learnt very early on in my to do those very basic steps and I rarely have problems with purchases.
Caveat Emptor.
sandypebbles
·2 years agoSurely we can't be suggesting that buyers are responsible for their own choices?
If it's listed. you have to buy it
Keep on helping dodgy sellers stay in business and then blame others
That's the way to do it
sugar249
·2 years agoYou obviously don't do any due diligence before buying, if you just looked at the feedback of the last few sellers you have purchased from, you would never have bought.
This comment really says it all ''How do i sort this issue as reporting said sellers seams to be falling on deaf ears? What say you ebay??''' .... Previous buyers have left the sellers bad feedback, yet you still bought from them, it's not Ebay with deaf ears, it's you as a bad buyer with deaf ears, other buyers are telling you but you continue to support them, What do you say??
mouse_zzr600
OP2 years agoWhat i say is i do all as you advise, Yet still get caught with false and misleading sellers. Been on here a long time, do my diligence and look at all feedback re times, price etc. Yet here i am after hitting the buy button and getting advised 5 days from cleared funds and delivery advise, waiting and had timetables shifted after i raise the item has not arrived. This is my fault how exactly? Feedback i have noted lately is sellers asking/pleading to review and change feedback if neg or neutral feedback received (which i dont do as it stacks the books in deceitful sellers).. This leads them to remove said feedback via ebay as being unjustified and making the feedback untrustworthy. Have a look next time and the figures dont add up. IE says (for want of a figure) 6500 salesI spose the easiest solution is avoid any sellers in Sydney and any power sellers from my shopping...PS Victim blaming as you have is part of the problem and NOT a solution...
sandypebbles
·2 years agoYou are responsible for who you choose to buy from
If you are constantly being deceived it shows you are constantly making bad choices and supporting dodgy sellers
You have all the information you need right in front of you before buying
The sellers you have left negs for clearly say they are in China, have feedback in the toilet but you support them anyway
adam031055
·2 years agosandypebbles - how about a little less passive/aggressiveness and obnoxious patronising which seems a common theme in your "help".
If you can't be pleasant to people seeking help then don't bother responding. It should be easy for Ebay to help EBayers weed out the overseas sellers but they choose not to.
sandypebbles
·2 years agoNice that you have time to spend reading my replies and casting your personal opinion of them
If they hurt your feelings, don't read them
I will respond as appropriate, thank you
Not sure what authority you believe you have to instruct me not to respond
Nor do I see any replies from you that provide helpful or factual replies
All you have posted about is how for some reason, basic policies should'nt apply to you
and even those were years ago
It is very easy for buyers to look who they are buying from
Very easy
They choose not to
padi*0409
·2 years agoThere, fixed it for ya........................
sugar249
·2 years agoI agree with you 200%, Ebay should be able to do that.
They should provide a feedback system, where buyers can see how a seller performs, and maybe to hit the overseas sellers make the EDD dates somewhere over 2 weeks, so that it is obvious they are overseas, and thirdly under the feedback tab let us know where they are registered. What you say!! They already do that, wow but if only buyers would look at those 3 simple things.
My better suggestion, as they already provide buyers the tools, is to weed out buyers who insist on purchasing from sellers with bad feedback, long delivery times, etc. What you say, but would you be weeded out, yes I think you will.
Happy days.
countessalmirena
·2 years agoeBay won’t answer your post, but as an eBay buyer I can say that there are some indicators in listings to help weed out non-Aussie sellers.
1. Price is not too low;
2. No Australian flags or other “Australia Australia” signage/pics - almost always something of a giveaway;
3. Estimated Delivery Date range is not so long as to cause suspicion;
4. The brand stated in the item specifics is not “unbranded”;
5. The wording of the listing is not mangled or poor English; and most of all…
6. When you click onto the seller’s feedback score, you can see where the seller is registered - so if the seller is registered in Hong Kong, or China, or Philippines, or whatever it may be, it will be clearly shown,
You may still be fooled by sellers registered in Australia who are dropshipping from China… but a look at their negatives over the last 12 months (click to isolate) will very likely show a common pattern of items coming from China, very slow postage, poor quality items, etc.
mouse_zzr600
OP2 years agoYou are correct with all the above, however, looking at feedback is becoming an incorrect representation by sellers. Due to some ebay rule changes, a seller can ask ebay to remove feedback, if a seller asks, due to a poor or negative feedback. This is also true of sellers asking to review the feedback to the buyer with carrot pleas ( partial refund in exchange for a better feedback score) so it doesnt hurt their ratings. Ebay is of zero help with the robot replies and i can never get through to anyone at ebay for assistance. The very reason i am here asking the question. This last purchase scenario came about even after i checked all the Items you list and more, somewhat verified a true seller, yet here i am having to deal with it again.
springyzone
·2 years agoI find i am consistently being deceived by sellers claiming to be in Sydney, wait 2 weeks shipping (should it actually ship) then call on seller toadvise of late delivery, only to receive a response from an ebay.com.HK address by seller.
First things first. You don't have to put up with this. If something is late, open an ebay claim for item not received. Don't communicate with the seller, just do it. Get a refund. This business of advising the seller is not going to get you anywhere.
Next, although you feel you are vetting the ads, you're going to have to up your game. It is an ongoing problem on ebay that plenty of ads are quite deceptive at first glance. You can't take them at face value.
I checked out some of your recently given feedback (negs/neutrals) and in every case, the sellers were clearly listed as registered in China. So what you need to do is when you look at an ad, click on the seller's name and feedback & look at the 'About' tab. Vital.
If a seller is registered in China, 3 guesses where their stock is coming from? And even if it is warehoused here, where is the profit going?
I am concerned about one feedback where you only gave a neutral but you said the unit emitted a strong burning smell. You also said it arrived late. Please don't buy electrical stuff on ebay at all and especially not from China. You say that if it gives trouble, you'll contact the seller. Good luck with that. The item already came late, the chances of the seller doing anything if you do complain are buckley's and none. There's no warranty on these things, no matter what they claim.
But always check seller location, not just item location. Always.
imastawka
·2 years agoThis is a member to member forum.
You are not communicating with ebay.
To answer your question, simply look at the sellers feedback page to see where they are registered.
That will tell you whether they are Australian or not.
The estimated delivery date is also an indication. If it's 3 -4 weeks away then the item is not in Australia.