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What can I do about a seller who has blocked me from paying
A seller opened an unpaid item case against me for 2 books without contacting me first. I have until 20 June 2019 to pay. I contacted her and I apologised and told her I want to complete the transaction. She replied with a rude email. After trying to pay for 2 days and continually getting an error message, I contacted eBay who informed me that the seller has blocked me from paying the unapid items, and that I am going to get an unpaid item strike on my account because it is not possible for me to pay. They said they would intercede on my behalf, then said they wouldn't. I tried to contact the seller again and she has also blocked me from contacting her. Is there anything else I can do?
I also left feedback about what happened, and it has been erased. What can I do about that? Buyers should be able to leave feedback when a seller is refusing to complete a transaction.
valcampi-77
·3 years agoHi All,
This thread has been locked due to it's age and the information no longer current. If you would like to keep the discussion going, we encourage members to start a new topic for discussion.
Thanks!
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maranock
·7 years agoYou get notices regarding items you have bought so if you don't pay promptly then the seller has every right to open an unpaid case without contacting you. Most sellers don't have the time to be continually dealing with problem buyers so they usually block them from buying to avoid future hassles.
One unpaid strike will not do you any harm but if you get two or more then you will not be able to buy from sellers who have their blocks in place.
Anonymous User
·3 years agoI have just had this happen. I kept getting messages from the seller, a day after I won the auction. I responded with ' has it ever occurred to you that there may be a reason someone hasn't paid, a family emergency for example. i will pay before the deadline' and she cancelled the sale and blocked me without replying. I had until Saturday to pay. I'm very angry as I'm not in the wrong , she is .
sandypebbles
·3 years agoNot much point in expressing your anger on the forum for eBay Australia when you are in The UK, on a comment made in 2019 no less
Maybe the seller did not appreciate your rudeness
Given 'family emergency' is the most used reason for buyers not paying, maybe this seller had had so many using that reason, they choose to block anyone who uses it
And *if* the seller has blocks in place, anyone with non payment strikes on their account will be automatically blocked in any case . They don't need to reply or explain themselves in such a case