Where’s complaint? | Buying | eBay Australia

Buying & Selling

Where’s complaint?

I agreed to refund, but didn’t refund and haven’t responded to you yet.

guya-91

9 View listings

Posted 2 years ago·Last reply 2 years ago

8 comments

padi*0409

·2 years ago

Are you talking as a buyer or a seller ?

Edit. Snap Sandy - I'm the slow one today.

guya-91

OP2 years ago

The seller just won’t reply to me

padi*0409

·2 years ago

What is the problem with the item you bought?

guya-91

OP2 years ago

agreed sellerto refund, but didn’t refund and haven’t responded to me.

guya-91

OP2 years ago

The product quality is not up to standard and the seller has agreed to refund

padi*0409

·2 years ago

If you are still within the time limits, open a dispute with the MBG. https://pages.ebay.com.au/ebay-money-back-guarantee/

sandypebbles

·2 years ago

Are you confirming you did not open and follow through with an item not as described dispute ? (if you did not, and instead just 'do what the seller said' then you don't get to complain if you did not follow the policy

sandypebbles

·2 years ago

You don't need to respond to other members here, we have nothing to do with it

Are you the buyer or the seller?

What complaint?

You need to follow eBay policy

If you are the buyer, did you open and follow through with a dispute within the time limit?

You need to tell other members what the actual issue is if you need us to try to help you