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who pays postage for return of an item not as described or with vital parts missing.
Just as question is.
Sellers says I have to pay return costs.
But it was not my error.
He has offered a refund but says I have to pay postage. NOT GOOD ENOUGH I had to pay to get it in the first place and then also to return an item I cannot use.
3 comments
kh-jean
·2 years agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
kywal-5006
·2 years agoI know this is an old thread, but Can you please tell me HOW do I get the seller to pay return shipping costs after the item has been shipped back to them? This has happened to me several times, for items NOT as described and I'm sick of paying 1/4 of the price in shipping fees to send it back. I've never been sent a return label. thanks
sandypebbles
·2 years agoBest off to start a new thread of your own, as one this ancient will be locked when a mod is next online
Why are you paying up front to send the item back in the first place?
Is just just on the seller's say so
Or are you following the proper process?
You open and follow through with an item not as described dispute
If the seller wants the item back, they have to issue you with a return label, up front
Or are the sellers overseas?
And why has it happened several times? are you checking feedback before you buy?