Why aren't sellers told they cannot ship to Parcel lockers if using Couriers ? | Buying

ericktreetops · 2025-06-26T11:46:19.980000Z

3 times in the last 2 months I have bought items on Ebay and used my Australia Post Parcel locker as the shipping destination. Normally, sellers pop up a message to say they do not ship to PO boxes. PO Boxes are not the same as Parcel Lockers, but that isn't the issue. Only items Shipped by Australia Post can use Parcel lockers. In all 3 cases the sellers used couriers to try to ship to the Parcel locker. I spoke with Australia post who tole me that they will not accept any parcels from couriers for their parcel lockers. To use a parcel locker the item must have an Australia Post label created. AliExpress seems to know this and routes their parcels via hubs like "4PX Express Co., Ltd., VIC" or "UCL Co. Ltd, VIC". But these supposedly experienced sellers decided to use Couriers. What's worse in two cases the Tracking history claimed the parcel had been delivered and in the 3rd the seller wanted me to do a 30Km round trip to go pick the item up at the warehouse. Either no one is telling the sellers or its some kind of low-level fraud. The last seller claimed to be selling from Perth when in fact the item was coming from Aliexpress in China and the estimated delivery date was just made up. If they just said we do not use Australia Post it would be fine, i could buy elsewhere but when this occurs it takes months to be resolved.

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Why aren't sellers told they cannot ship to Parcel lockers if using Couriers ? | Buying | eBay Australia