Hi Ebayers, I contacted seller requesting a refund on a faulty item but they have not been co-operating. I asked ebay to step in and they claimed to respond within 48 hours - It's been 5 days and still no response . I did however see that there is a label available for me to print and send the item back (see screenshot). I have not received an official response from ebay apart from the label - does this automatically mean that I WILL receive the refund once posted?

No, you will get a refund after it has been delivered back to and inspected by the seller.

You need to return this item | Buying

You need to return this item | Buying | eBay Australia