Dodgey eBay Practices - offering discount vouchers then stating not applicable to Coins
I'm really annoyed with eBay as it send s me reminders to bid on something because I can use a discount Voucher - then when I win the bid I try to use the Voucher ... only to be told this voucher is not applicable to Coins and Collectables.. So I bid on a $2,000 item thinking I'll get $130 discount only to find out at the "checkout" I can't use it..
And there's no way to let eBay know or ask why I get these marketing reminders - if the are "auto-generated", I still call BS because eBay made the offer and should stand by their offer 😞 Very unhappy!!!
3 comments
rare*notes*coins
OP3 years agoUnfortunately, the whole system seems to be Bot operated - you would think that with all the $ it is making that the AI would be better. While I'm looking at products - it has a small advert saying - "you can save $$$ if you buy this and use XYZ voucher code" .. so I bid and upon winning the bid I put in the code...can't use it on coins and collectables.. So why have the advert SPECIFICALLY tell me I can save $$XX on THIS item that is in the Coins and Collectables???!!!!
sandypebbles
·3 years agoA generic / bot automated email ?
I have had those after reporting items
eBay bots send me an email reminding me to bid on the thing I reported
Was there t&c and what did they say?
Was there an * saying excludes on the email you were sent?
padi*0409
·3 years agoDid you read the T&C's for the voucher ?