How can I talk to a human being about a problem concerning GST being imposed inappropriately

Question

I am selling low value antique items on EBAY and EBAY insists that some buyers pay GST even though the law in Australia exempts such items from GST. I have spent several hows using the EBAY help options to get some action taken, and have gotten precisely nowhere. In addition some supposedly expert the EBAY system referred me to told me he could take over my computer and get the matter followed up if I paid hem $112!

This is both frustrating and outrageous.

banknote_auctions · Accepted Answer

Here is the link to the issue Ebay are working to resolve.

https://community.ebay.com.au/t5/eBay-Announcements/Open-issue-eBay-charging-GST-on-domestic-orders/ba-p/2538062

Our technical team is aware of this issue and is actively working to solve it. We know this may mean some buyers/sellers are being charged more than necessary at checkout/or in final value fees. If you have been impacted by this:

We’ll be in contact with you to share next steps
Any excess amounts we’ve collected due to the error will be refunded to you.

sandypebbles · Answer

Have a read of the dozen or so thread already on the forum about this And obviously it goes without saying don't do what some random scammer tells you to do