How can I talk to a real human being support person?

Question

Hi, I am wanting to speak with someone regarding my sellers account. I was expecting a pay-out. After waiting a week for it I have looked at my account and it says that I owe Ebay, not the other way round. I would some help to understand it.

Thank you

Sarah

mod-jean · Answer

Hi!

This older thread has been closed to keep our community current and easy to navigate. If you have a related question or would like to continue the conversation, we warmly invite you to open a new thread.

Thank you.
eBay Community Moderation Team

gcmccloud · Answer

I'm in the same boat. No one to talk to.

*casey* · Answer

tljoz-22

You've been selling for a while so you're obviously signed up to managed payments and understand that payment holds sometimes apply.

If you go to the Payments tab in your Seller Hub, it will show you the breakdown / payouts of your transactions.

If you need to contact eBay in working hours, go to eBay Help at the top of the page.

When you get to the automated assistant, ask to speak to an agent or supervisor.

How can I talk to a real human being support person?

Hi I have tried to contact an EBay Customer Service person for at least 4 hours in total and have a hard time dodging the AI 🤖 devils they know nothing and keep popping up like a newsance to keep you from talking to the Customer Service you want &