Seller on eBay Must be a Scam Website that sent me a Faulty Product and they Will Not answer any of my emails regarding this. Can eBay help me with this matter please ?

I am trying to contact seller an eBay site that I puchased a package from .It is Faulty and the. | Membership & Account

I am trying to contact seller an eBay site that I puchased a package from .It is Faulty and the. | Membership & Account | eBay Australia