I need to return an item that did not work .How do I go about this

Open and follow through with an item not as described dispute if what was in the description is not what you were sent What is the item number? Was this from the seller in China with the terrible feedback and photos lifted from other websites?

I need to return an Item that did not work | Membership & Account

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I need to return an Item that did not work | Membership & Account | eBay Australia