I'm not receiving the security verification code e-mail.
Summary: janis-s_garage reported an issue of not receiving the security verification code via email. No responses were made to this query.
I'm trying to update my account and when prompted it is supposed to send a security code.
That e-mail is not being sent.
I can receive all other e-mails just not the security code.
it looks like it is adding a fullstop to the end of my e-mail.
Further to that when i try to "get assistance" with accessing my account another way it tells me to call "null" and provide another code on the phone.
Can anyone give advice how to resolve this.
Online support wants to call me on an old disconnected number to resolve the issue, which they then tell me to update. and I cannot.
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