….is eBay Commerce Australian Pty Ltd a legit company and are connected to eBay?

Buying & Selling

Membership & Account

I ordered a product for $423 and got an Amazon envelope with a SIM card in it, certainly not what I ordered

shinoc51

28 View listings

Posted 1 year ago·Last reply 1 year ago

7 comments

*casey*

·1 year ago

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The completed items for that price seem to consist of laptops, phones etc

Is that what you were expecting to receive ?

Have you only made one purchase recently ?

On the very off chance that the sim card was a mistake rather than a scam, what is the item number ?

shinoc51

OP1 year ago

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I had definitely ordered a Logan 301-1 mat cutter and got a SIM card in an Amazon UK envelope

repentatleisure1952

·1 year ago

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Then please read the answers. They tell you what to do.

sandypebbles

·1 year ago

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You were advised over a week ago what you need to do. If you don't want to open a dispute, that is your own choice. Other members cannot do it for you

*casey*

·1 year ago

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If it's not what you ordered, the information in this link will show you how to open an "item not as described claim" through eBay's Money Back Guarantee

https://pages.ebay.com.au/ebay-money-back-guarantee/

and if you purchased as a guest:

https://www.ebay.com.au/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Get%20help%20if%20you%20bought%20as%20a%20guest&intent=help%20guest&lucenceai=lucenceai&docId=HELP1151

And when it's completed, be sure to leave appropriate feedback

sandypebbles

·1 year ago

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Yes, eBay is a legit company

eBay do not sell anything. you 'pay eBay' and eBay pays the seller

You bought from a dodgy seller and you got dodgy

If you did not get what you bought, you open an item not as described dispute and follow through with it