lost my password and tried to change it and it won't let me change it without old password
lost my password and tried to change it but it won't let me without old password
2 comments
lost my password and tried to change it but it won't let me without old password
lezned-toycollector
·5 months agohttps://www.ebay.com.au/help/account/changing-account-settings/reset-password?id=4197&st=3&pos=1&query=Reset%20your%20password&intent=Forgot%20password&lucenceai=lucenceai&docId=HELP1072#section1
*casey*
·5 months agoYou've actually posted on the Australian boards but the directions should be the same.
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Are you trying to sign in on a different account ?
Instead of trying to change your password through your account, firstly sign out
Then sign in , leave the password box blank and click on Reset Your password
You should see:
Reset Your password
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Choose a verification a method
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