will you give me your customer service phone number or do I have to go to the ombudsmen to get it.
Summary: loudspkrman inquired about getting a customer service phone number, hinting they might escalate the issue to an ombudsman if it is not provided. Several participants responded but did not address the original query directly.
what is your ebay customer service phone number or do I have to go to the ombudsmen to get it.
10 comments
lumox31
·8 months agoContact phone no please
sandypebbles
·8 months agokopenhagen5
·8 months agoOp, you appear to think eBay is a regular company that falls under regular conditions.
eBay is an electronic platform run on a trust basis for its members.
eBay only facilitates a form of communication between sellers and buyers.
eBay doesn’t sell anything.
Secondly, eBay doesn’t have an office in Australia. Only a call centre that is located overseas with responders mostly giving answers from a script.
Now perhaps eBay hasn’t been clear on how this platform works but it is all there in the information given upon joining as an eBay member.
And I trust, most members haven’t taken the time to read and learn the ‘instruction booklet’ before selling or buying on eBay.
My advice is to only purchase from Brick and Mortar stores knowing there is a form of protection and don’t consider online purchasing as having the same level of consumer protection.
Caveat emptor.
*casey*
·8 months ago"eBay is an electronic platform run on a trust basis for its members".
Sorry kopes, I don't agree that eBay's just an online electronic platform any more.
As long as eBay holds money, distributes managed payments, eBay labels, international shipping, steps into disputes, money back guarantee etc etc, I believe it's MUCH more than just an online platform these days.
kopenhagen5
·8 months agoCasey, you make a good point. However the contractual bases upon joining still leaves the member responsible for their account with certain tools available.
The site mostly remains an internet site for buyers and sellers to meet.
*casey*
·8 months agoI forgot to mention.... What about all the interest eBay makes on the money they hold ?
Plus they have all sellers' verification details and bank account numbers.
If that's not involvement, I don't know what is.
Unlike the real online 'buyers meet sellers' sites, like Marketplace and Gumtree, which is pretty much like eBay was many years ago.
*casey*
·8 months ago"what is your ebay customer service phone number "
eBay support staff generally read from a script and you're usually receive the best advice here on the forum from other experienced members.
But if you want to contact eBay in working hours, go to eBay Help at the top or the bottom of the page and when you get to the automated assistant, ask to speak to an agent or supervisor.
Or you can request a call back
paper-jack
·8 months agoIf you ask Ebay or the Ombudsman that question and they give you an answer, please come back to these Ebay Community boards and let us know.
It could come in handy for the Ebay sellers and buyers who read and comment on these boards.
lezned-toycollector
·8 months agoNO!
The ombudsman isn't going to force any eBay seller to give their contact details to some random, so good luck with that.
repentatleisure1952
·8 months agohttps://tenor.com/en-GB/view/laughing-hysterically-laugh-lol-gif-12210538516470152573