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    Additional fee based on actual size

    I recently sold an item but was charged an additional fee twice. I don't see a reason for this to be added in the first instance as dimensions and weight were correct for item posted with supplied postage label. It must be an error to add it twaice?

    marty_perth
    marty_perth
    232View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    3 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    shopolyst

    shopolyst

    ·1 year ago
    View listings

    I was also charged an additional fees , and the dimensions of the box mentioned for the extra charges are totally wrong. 

                                           
    twyngwyn

    twyngwyn

    ·1 year ago
    View listings

    the carry tool?

     

    What additional fee?

                                           
    marty_perth

    marty_perth

    OP1 year ago
    View listings
    Adjustment ID: M_MAL_9725_21828_7538820
    EBA02607016601004552502 Additional fee based on actual size:3.7KG 40.5x30.5x17cm
    and
    Adjustment ID: M_MAL_9793_22026_7553337
    EBA02609573401004552502 Additional fee based on actual size:3.7KG 40.5x31x17cm
                                           
                                                                                     
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