Just signed up to Ebay and says account is restricted and I cant purchase item
Just signed up to Ebay and says account is restricted and I cant purchase item that I have in my cart.
After adding in credit card details and shipping details it gives an error message that account is restricted???
Tried to do online chat with Ebay and says 1 minute in queue but sitting in queue for ages and no response
No email from Ebay as to why account restricted, honestly Amazon is much easier!!
16 comments
maxpar2581
OP1 year agoHi All
Thanks all for your helpful advice, Ebay contacted me and advised it was because I hadn't set up my payment details in my account settings.
When I set up the account I didn't get instructions to do this, my error. All fixed now.
countessalmirena
·1 year agoAre you trying to buy an expensive item?
https://www.ebay.com.au/help/buying/buying-limits-restrictions/buying-limits-restrictions?id=4012
maxpar2581
OP1 year ago$100 AUD and seller is in Australia
padi*0409
·1 year agoDoes anything in the link below apply to you ?
https://www.ebay.com.au/help/buying/buying-limits-restrictions/buying-limits-restrictions?id=4012&st=3&pos=3&query=Buying%20limits%20and%20restrictions&intent=account%20restrictions&lucenceai=lucenceai&docId=HELP1058
maxpar2581
OP1 year agoHi no I tried to purchase item straight away, received no messages from seller or ebay that they blocked purchase
twyngwyn
·1 year agowhat is the item number?
maxpar2581
OP1 year agoI cant see an item number https://www.ebay.com.au/itm/305786112412?_skw=Star+Wars+Electronic+Battleship&itmmeta=01J81DY10W417VMQX3G13VY028&hash=item473245c99c:g:k0EAAOSw1kZm59mR&itmprp=enc%3AAQAJAAAA4HoV3kP08IDx%2BKZ9MfhVJKl8g0VOJ3OtZ3J9mPt7BLZPKSr2U2xqXcJnOIEIjIbhASRyRkmVbqfWFlLTm5a6gnOOtVwIR7Vq312Mg69t%2Bl9ZPeXw8tOlGKvMyAQnKWeMD8%2BAIOf8Y%2Bx8H9QQHd1M2VdJP0cEnXFs8nAdZ2I4WWTPZJ%2Fqr7goufc3YYFa%2B1u8cKui1gHptwQwkXR7sfo7v2q6l72mtV66WgsEnLkCMxUrj0pLhg0%2FUbi%2F5buDjp3Znp8e751h7tN2IRatBVd4%2B%2FaogEtt8Yj%2BKYS%2FYVbLDIWr%7Ctkp%3ABk9SR8iQ-K3AZA
twyngwyn
·1 year ago305786112412
have you tried contacting seller to see if they have 'blocks' in place?
daydreams_12
·1 year agoThey may well have for 0 feedback members
repentatleisure1952
·1 year agoThere is no option to do that.
twyngwyn
·1 year agohas anyone with the same isp been restricted in the past?
maxpar2581
OP1 year agoHi No, never had an issue in the past
twyngwyn
·1 year agocan you get ebay to call you back, rather than waiting in queue?
maxpar2581
OP1 year agoHi I didn't see an option to leave a phone number, but I will have a look