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New: Upload energy labels and product information sheets as PDFs
Summary: seller_news_team provides an update about new requirements for selling energy-related products in the EU or UK on eBay. Sellers must now upload energy labels and product information sheets, which can be done in PDF or image format under the Item Disclosures section. It's important to ensure that all listings, including Good 'Til Cancelled, are updated to include required energy efficiency details. These regulations can also apply to refurbished and secondhand products. Incomplete listings might be hidden or unavailable for purchase.
If you sell eligible energy-related products in the EU or the UK, you're required to provide energy labelling and product performance information in your listings. This includes products such as electrical appliances, light sources, smartphones and tablets, and tyres. Providing this information helps buyers make informed purchasing decisions and keeps your listings compliant.
You can now upload your energy label and product information sheet as either PDF documents or images under the Item Disclosures section when creating or revising eligible listings. Previously, these documents could only be uploaded as images.
What you need to do
Upload your energy label and product information sheet in either PDF or image format
Make sure PDF files are 10 MB or smaller
Check any Good 'Til Cancelled listings to ensure they include the required energy labelling information, as older listings may need updating to remain compliant
Include the correct energy efficiency information for eligible products
If you manage listings through a third-party provider, please check with them directly on how to upload your energy label and product information sheet in PDF or image format
As a reminder, these regulations may also apply to refurbished and secondhand products. For more details, visit the European Commission's website for guidance.
Providing complete and accurate energy efficiency information helps buyers make informed purchasing decisions. Listings that are missing required energy efficiency information may be hidden from buyers or unavailable for purchase.
For more information, visit our Help page.
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