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Pausing international shipping to Iraq, Israel, Jordan and Lebanon effective from 17th June 2025
Summary: m6xqx7 from the eBay Shipping Team announced that all shipments to Iraq, Israel, Jordan, and Lebanon have been temporarily paused as of June 17th due to recent regional events affecting delivery reliability. Sellers are advised to refund and cancel any pending orders to these countries, selecting 'Issue with buyer’s delivery address' as the reason. eBay is taking steps to protect sellers' performance metrics, including late shipment rate and 'Item not received' cases, for shipments already in transit. Updates will be provided as the situation develops.
Dear eBay Community,
As of June 17th, eBay has temporarily paused all shipments to Iraq, Israel, Jordan, and Lebanon. This decision comes in response to recent events in the region that have impacted our ability to ensure safe and reliable delivery.
If you have received an order for an item and have not yet shipped it, we recommend refunding the buyer and canceling the transaction (select “Issue with buyer’s delivery address” as the reason for cancellation).
If you have recently shipped an order to these locations, you may be concerned about shipping delays. However, eBay will automatically protect your seller performance, including:
Your late shipment rate
“Item not received” (INR) cases due to late delivery as long as you uploaded tracking before the case was opened, and have a physical scan from the carrier
Service metrics for open INR cases
Removal of negative and natural feedback related to INR cased
Out of stock cancellations
We are closely monitoring regional developments and will provide our community updates as the situation evolves.
Thank you for selling on eBay.
The Shipping Team
