Unable to complete a purchase

Question

I want to make a purchase, however now I can't complete a purchase as I am now asked to select an address. I click on the preferred payment method, go to select an address, my address is shown as 'selected', however the payment link is still not active. There is no link to (re) select my address (which has worked fine so far) to complete the payment. What is happening here??? This has just happened in the last week or so, as I did make a successful purchase just before New Year.

lezned-toycollector · Answer

Further to my last post, after selecting a new address, the next time I went through checkout it defaulted to that same delivery address.

So I checked my saved addresses. There are still 4 different Parcel Collect addresses in the list, with one actually set as my primary delivery address - but none of those 4 delivery addresses appear at all during checkout.

lezned-toycollector · Answer

It appears that some time in the new year, eBay has blocked the use of Parcel Collect and Parcel Locker addresses.

If such an address was set as your primary delivery address, it will show as selected, but it won't be accepted. To proceed, you will need to select a different address to complete checkout.

If you don't have a different address to select, you will have to add a new address.

Here's a tip... I used the street address of my LPO, and added the Parcel Collect number to address line 2.

This block appears to be active on both the classic site and the app. I'm not sure if it's a temporary thing, but the way they've screwed up everything Australia Post lately, I wouldn't hold my breath waiting for a fix.