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    Cant contact customer support

    I can't contact customer support as I used to, It now just say "contact us" or "help yourself" but doesn't actually provide anything to click on to contact them like it once did (the chat whith the bot which eventually let's me be called) I can't for the life of me figure our how to speak with someone. I used to do this all the time. There's nothing to click on. Please help me

    tg_219821
    tg_219821
    25View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    4 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    allrosesxyz

    allrosesxyz

    ·1 year ago
    View listings

    I have found a bug in Ebay's systems but I can't find any way to notify Ebay about it (apart from this discussion board).

    I think that the consumer laws need to be changed to prohibit businesses from operating if they can't be contacted.

     

                                           
    sandypebbles

    sandypebbles

    ·1 year ago
    View listings

    You are not notifying eBay by posting here, it is a member to member forum

     

    eBay Help is at the top of every page, so no reason you can't contact them

     

    I very much doubt they are about to change how postcodes are set up though 

     

     

                                           
    sandypebbles

    sandypebbles

    ·1 year ago
    View listings

    Is this about you not being able to use your card in the other thread you opened?

     

    The call center closed well over 4 years ago so a long time since there was that option

                                           
    twyngwyn

    twyngwyn

    ·1 year ago
    View listings

    you can't speak to anyone....it's now a 'live-chat', either with a 'bot' or a CS person in Asia.

     

    You're better off asking here where other members may be able to help you.

                                           
                                                                                     
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