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    claim for tracking information

    Unable to add tracking details but item has been sent. Ebay telling me that l need to add tracking details but won't allow me with the new printing go postage labels. Sent item when the new postage printing started it was a cross over in the system


    pietra123
    pietra123
    893View listings
    Posted 1 month ago · Edited 1 month ago·Last reply 1 month ago
                                           
             
    6 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    e_purchasing

    e_purchasing

    ·1 month ago
    View listings

    As far as I am aware, free selling came into effect in May and you had to start using Ebay Postage from start of June as part of the "crossover"


    It is now end of June!


    When using eBay Postage you don't have to add tracking as it is automated so it seems like you have gone and done your own thing.


    WHY?



                                           
    *casey*

    *casey*

    ·1 month ago · Edited
    View listings

    "Sent item when the new postage printing started it was a cross over in the system"


    Which was in May > June


    "Claim for tracking information"


    Do you mean the buyer has opened an item not received case / claim ?


    Or that your payment isn't available yet ?



                                           
    pietra123

    pietra123

    OP1 month ago
    View listings

    unable to lodge tracking information manually as it was the cross over with printing postage labels in Australia

                                           
    pietra123

    pietra123

    OP1 month ago
    View listings

    No postage label printed

                                           
    twyngwyn

    twyngwyn

    ·1 month ago
    View listings

    If you can’t win with eBay, you will have to wait 30 days for payout

                                           
    twyngwyn

    twyngwyn

    ·1 month ago
    View listings

    so, you didn’t print an eBay label?

                                           
                                                                                     
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