Domestic Letter with tracking Auspost | Report eBay Technical Issues

boxespoppinmoneydroppin · 2023-12-21T03:33:45.319000Z

Hey All,I have noticed an issue recently with "domestic letter w/ tracking" . The buyer has selected the $5.50 domestic letter with tracking option as that's what i had offered for the item, but when i try to purchase the label the minimum option i have is $10.60 (aus parcel post) . I have gone through and changed the dimensions/weight multiple times but still no success. The Letter with tracking option is not appearing. I have contacted Ebay on this matter and they have told me to go through the Auspost website to purchase/ print the label instead and add the tracking manually to the item BUT even on the Auspost website the minimum purchase option i find is the parcel option at $10.60. I was able to select domestic letter with tracking as an option to the buyer when i first listed the item 1 week before, as im using my own envelope and it is just a trading card , but now i am only able to find the parcel mail option when purchasing a label and have lost 5 dollars on both items. One of the buyers is in the same state, so i'm not sure why im being asked to purchase a label at $10.60 still... I'm wondering if others are having this issue??. I changed the weight/ dimensions to try and fix it as I've used the domestic letter option multiple times. See screenshots attachedAuspost website .tried multiple things and changing dimensionsChanged dimensions and weight but still no letter optionBuyer chose and purchased letter w/tracking option($5.50)

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Domestic Letter with tracking Auspost | Report eBay Technical Issues | eBay Australia