Ebay account originally opened on US site | Report eBay Technical Issues

takashi10 · 2025-02-08T10:25:59.614000Z

Hi there, Opened account 1999 (no .au site back then), skip forward and wanting to purchase ebay+, no good. I receive an error stating that I need to pay in Australian dollars and that I need to log into the US website. I've contact customer service 3 times,*1st contact was advised that this is not possible and that I would have to delete this account and create a new one.*2nd contact was advised that my request would be escalated to a team for assistance to update my account creation origin from US to AU and that this would take up to 10 days to have corrected, after 14-15 days not update or contact from ebay*3rd contact was advised that the person updated my details and that I would need to wait 24hrs for a change to take affect - this time as passed and still unable to purchase plus. I know a few people who where in the same predicament as I am in and when contacted ebay, they have had their account (creation origin from US to AU) updated. Any suggestions out there? eBay are you able to assist with this? Cheers.

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Ebay account originally opened on US site | Report eBay Technical Issues | eBay Australia